Terms & Conditions
Read the terms and conditions for using Softvora services and website.
1. Acceptance of Terms
By accessing the Softvora website or using our services, you agree to follow these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.
2. Our Services
Softvora provides website development, mobile app development, SaaS development, ecommerce solutions, UI/UX design, business automation, dashboards, and digital support services.
3. User Responsibility
Users must provide accurate information when contacting Softvora, requesting quotations, submitting project details, or using any website form.
Users must not misuse our website, upload harmful content, attempt unauthorized access, or perform any activity that may damage Softvora systems or services.
4. Project Process
Project scope, timeline, pricing, features, and delivery details will be discussed before starting work. Any extra feature or change outside the approved scope may require additional cost and time.
5. Payment Terms
Project payment terms will be shared before project confirmation. Work may begin after receiving the agreed advance payment or written approval.
Final files, deployment, or project handover may be completed after pending payments are cleared.
6. Refund Policy
Refunds depend on project stage, work completed, and agreed terms. Once design, development, customization, or delivery work has started, full refund may not be available.
7. Client Content
Clients are responsible for providing correct text, images, logos, brand details, product data, business information, and other content required for the project.
8. Ownership and Rights
After full payment, the client may receive ownership of final approved project files, unless third-party licenses, templates, plugins, fonts, or stock assets have separate terms.
9. Third-Party Tools
Some projects may use third-party services such as hosting, domains, payment gateways, APIs, plugins, analytics tools, or external software. Softvora is not responsible for changes, downtime, pricing, or policies of third-party providers.
10. Support and Maintenance
Support will be provided according to the selected package or agreement. Additional updates, major changes, new features, or long-term maintenance may require a separate support plan.
11. Website Security
Softvora follows reasonable security practices during development. However, clients must keep hosting, passwords, plugins, accounts, and admin access secure after project handover.
12. Limitation of Liability
Softvora is not liable for indirect loss, business interruption, data loss, third-party service failure, hosting issues, or damages caused by misuse, unauthorized changes, or external attacks.
13. Changes to Terms
Softvora may update these Terms and Conditions at any time. Updated terms will be posted on this page. Continued use of our website or services means you accept the updated terms.
14. Contact Us
For questions about these Terms and Conditions, please contact Softvora through our contact page.
Contact Softvora